Terms & Conditions

Terms & Conditions - Taj Bridal Store

PLEASE READ THESE TERMS OF USE (“AGREEMENT” OR “TERMS OF USE”) CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY TAJBRIDALSTORE.IN. This Agreement sets forth the legally binding terms and conditions for your use of the website at www.tajbridalstore.in (the “Site”) and all services provided by ‘Taj Bridal Store’ on the Site.

By using the Site in any manner, including but not limited to visiting or Browse the Site, you (the “user” or “you”) agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Tajbridalstore.in reserves the right to change these terms & conditions from time to time without any obligation to inform you, and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by Tajbridalstore.in. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of Tajbridalstore.in.

1. Registered Users Eligibility

Age:

Tajbridalstore.in’s services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Tajbridalstore.in may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time.

This provision is void where prohibited by law, and the right to access the Site is revoked in such jurisdictions. Individuals under the age of 18 must at all times use Taj Bridal Store’s services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the adult is the user and is responsible for any and all activities.

Account Information:

You must keep your account information up-to-date and accurate at all times, including a valid email address. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User Name to any other person.

2. Payment Policy

We offer two convenient payment options to complete your purchase:

  • Full Cash on Delivery (COD): You can pay the total order amount in cash at the time of delivery. This option is available for most standard items.
  • Full Advance Payment: You can choose to pay the entire order amount upfront during checkout using our secure online payment methods.

Special Note for Personalized Items:

All personalized or customized items require 100% (full) advance payment at the time of order placement. These items are specially made just for you.

3. Order Cancellation Policy

We pride ourselves on our speedy service, often starting to process your order the very day you place it to get your beautiful bangles to you as quickly as possible. This quick turnaround makes cancellations challenging.

  • Standard Orders: You may request to cancel a standard order within the first 12 hours of placing it. Please email your cancellation request to sales@tajbridalstore.in. Our team will keep you updated on the status of your request via email and/or SMS.
  • Personalized/Customized Items: Due to their custom nature and immediate production, personalized or customized items are non-cancellable once the order has been placed and payment is confirmed.

4. Refund Policy (for Approved Cancellations)

If your cancellation request for a standard order is approved:

  • For orders within India: Refunds typically take 5-15 working days to reflect in your account.
  • For International Orders: Refunds may take 7-20 working days to reach your account.

We appreciate your patience as we process these transactions.

5. Allergy Disclaimer

At Taj Bridal Store, we are dedicated to offering you a beautiful and diverse collection of bangles. Your comfort and safety are important to us. Please carefully review the following disclaimer regarding potential sensitivities or allergies to our products:

5.1 Understanding Our Materials

Our bangles primarily feature high-quality metal (non-precious), lac (lakh), and acrylic. We meticulously describe the components of each item on its individual product page.

  • Metal Bangles (Non-Precious): Our metal bangles are crafted from various non-precious metals and alloys, such as brass, copper, or other base metals. These may also feature plating, coatings, or finishes.
  • Lac (Lakh) Bangles: These traditional bangles are crafted using lac, often adorned with intricate designs, beads, stones, and embellishments. Please be aware that the vibrant colors in our lac bangles are derived from various dyes and chemical pigments. While we strive for quality, some individuals may have sensitivities to these coloring agents or other components used in lac bangle production.
  • Acrylic Bangles: Our acrylic bangles are made from durable and lightweight acrylic material, which may also incorporate various colors, glitters, and finishes.

All our bangles may also include decorative elements like beads, stones (e.g., cubic zirconia, semi-precious), enamel, intricate threads, and adhesives. We encourage you to review the specific material details for every product listed on its individual product page.

5.2 Your Responsibility Regarding Allergies

It's essential that you, our valued customer, are aware of any allergies or sensitivities you may have to materials such as metals (e.g., nickel, copper), lac, acrylic, dyes, pigments, or adhesives commonly used in jewelry and decorative items. We strongly advise anyone with known allergies or skin sensitivities to carefully examine the material descriptions provided for each piece before completing your purchase. Your health and comfort are paramount.

5.3 Hypoallergenic Products & Testing

Our bangles are not guaranteed to be hypoallergenic. Given the nature of materials like various metals (which may contain common allergens like nickel), lac (involving natural resins and chemical colors), and acrylic, individual reactions can vary. We do not conduct specific allergy testing on our products.

5.4 What To Do If a Reaction Occurs

Should you experience any adverse reactions such as redness, itching, rash, swelling, irritation, or discomfort while wearing our bangles, please remove the item immediately and consult with a medical professional without delay. Your well-being is our utmost concern.

5.5 Limitation of Liability

By choosing to purchase bangles from Taj Bridal Store, you acknowledge and agree that Taj Bridal Store is not liable for any allergic reactions, skin sensitivities, or other adverse effects that may arise from wearing our products. Your decision to purchase and wear our bangles is undertaken at your own informed risk.

6. Contact Us

For any questions about your order, our policies, or product materials, please don't hesitate to reach out to us at sales@tajbridalstore.in . We're here to ensure you have a confident and joyful experience with Taj Bridal Store.